top of page

Case Planner Supervisor [ACS]

Work Location

North Bronx, NY

Job Type



Full Time


$65,000 / Year

Case Planner Supervisor Job Description

Title: Case Planner Supervisor

Classification: Non-Exempt

Status:  Full-time

Salary: $65,000

Location: New York City

Supervisor: Program Director

Hire Date: Hiring immediately - start date of July 1st, 2024


I'RAISE Girls & Boys International Corporation is a heartfelt haven founded in 2012 by the visionary Chief Executive Officer, Shanequa Moore. As a beacon of hope and resilience, we stand tall as a 501(c)(3) non-profit organization, proudly led by individuals from BIPOC and women communities. Since our inception, we have woven a tapestry of support, dedication, and transformation that defines who we are.

I’RAISE is not just an organization; it is a promise to make a difference in the lives of families. We are the guardians of youth, catalysts for community restoration, and architects of improved quality of life for minority children and families. Our purpose is etched in the very fabric of our holistic programs that commit to the well-being and empowerment of every child.

RAISE, EMPOWER, AND INSPIRE EVERY CHILD is not just a mantra; it's our guiding vision since 2012. We aspire to elevate self-esteem and self-worth, ensuring that every child, irrespective of background, finds success and progress in all facets of life

Join us in this journey of compassion, empowerment, and transformation. Together, we can rewrite the narrative for every child, building a future where potential knows no bounds.


I’RAISE is partnering with the Administration for Children’s Services (ACS) using the School-Based-Early Support model. The goal is to partner closely with schools to connect families to support and services well before concerns warrant a call to the Statewide Central Register of Child Abuse and Maltreatment (SCR). ACS, through I’RAISE, intends to offer families “light touch” service options that strive to connect families to community resources through case management, address families’ concrete needs, support parent/caregiver capacity in their caregiving roles, and avoid unnecessary investigations.


Position Summary:

The Case Planner Supervisor will oversee the provision of comprehensive case management services to families enrolled in the School-Based Early Support program. They will lead a team of case planners, working closely with families, school staff, and community partners to assess needs, develop service plans, coordinate access to resources, and monitor progress towards goals. The Case Planner Supervisor will ensure the utilization of trauma-informed practices, motivational interviewing techniques, and evidence-based interventions to support families in achieving positive outcomes.


  • Supervise and support a team of Case Planners, providing guidance, coaching, and professional development opportunities

  • Responsible for overseeing 6 Case Planners & 2 Case Aide (1:4 supervisor to case planner ratio)

  • Conduct regular case reviews and provide feedback to Case Planners to ensure high-quality service delivery

  • Collaborate with program leadership to develop and implement policies, procedures, and protocols for the School-Based Early Support program

  • Assist in the recruitment, hiring, and onboarding of new Case Planners

  • Monitor program metrics and outcomes, identifying areas for improvement and implementing strategies for enhancement

  • Serve as a liaison between I’RAISE, ACS, DOE schools, and community partners to promote collaboration and coordination of services

  • Maintain accurate and up-to-date documentation of program activities, including case records, reports, and other documentation as required by funders and regulatory agencies

  • Participate in regular meetings, trainings, and professional development activities

Qualifications / Requirements:

  • Masters of Social Work or an equivalent human services graduate degree as approved by ACS; and

  • At least two years of relevant child welfare experience; and

  • Supervisory experience, although not necessarily in a formal supervisory position.

  • Excellent communication, interpersonal, and organizational skills

  • Proficiency in Google Suite and case management software preferred

Travel Requirement:

  • Ability to travel within New York City public schools to perform job-based duties

  • Must be a New York City Resident with a valid Social Security Number - I’RAISE does not provide relocation assistance nor provide any visa sponsorship at this time 

Full-Time Employee Benefits

  • Paid-time off (PTO):

    • Vacation: 10 days for 1st & 2nd year, 14 days for 3rd year, 20 days for 4th year and onward, 6 days personal, 6 days sick, holidays, etc. Mental health days (1 day per month)

  • Medical, Dental, Vision Benefits 

  • Retirement Plan - Matching

  • Worker Compensation

  • Disability Benefit

  • Professional Development Small Tuition Reimbursement

  • Loan Forgiveness - We are a qualified employer for the Public Service Loan Forgiveness Program. To read about eligibility requirements visit

  • Any added employee benefit

Comprehensive Background Clearance Requirement

  • Reference Checking 

  • Previous Employment Verification 

  • SCR Clearance

  • SEL List Check 

  • NYS-DJSC Criminal Background Check/Fingerprint 



Complete the Job Application Form 

bottom of page